Network Security
Using firewalls to control traffic helps keep your systems running smoothly, but maintaining a clean network requires proactive monitoring.
Email Security
From encrypting messages with sensitive information, filtering spam and data loss prevention to security awareness training and simulated phishing campaigns, email security is an indispensable cybersecurity service.
Endpoint Security
Protect yourself where it matters most. Whether it’s a desktop, laptop, or even a tablet, most cybersecurity threats originate with users on their devices. With endpoint security services, you can be sure you are taking the necessary precautions to keep your users safe and cyber attacks at bay.
Asset Management
When an employee is onboarded and needs to receive an IT device, it’s expected that the equipment will be configured and ready to go at the time of receipt. Our desktop support staff will make this expectation a reality.
IT Consulting
Every IT project begins with a consultation to determine the best solutions for your small to medium-sized business. We take the time to discuss your goals and outline the costs and resources that will be required to achieve them.
System Upgrades
Whether your business runs in a Windows or Mac environment, keeping your operating systems up to date is crucial for security and productivity. Our managed desktop support services ensure that you are always running the latest build.
Features
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Managed Desktop Support
The primary goal of IT is to make your business run more efficiently while keeping you aligned with achieving your goals. When IT doesn’t work for you, it results in downtime and lost productivity. With managed desktop support services, your small or medium-sized business will be ready to handle even the most complex issues that would have otherwise halted operations.
Computer issues destroy productivity, but with Roberts Technology Associates standing by, you can rest easy knowing that IT incidents will be promptly dealt with. A technician will be available to provide advanced troubleshooting and on-site support when necessary. Having managed desktop support at your disposal means painlessly resolving pesky printer and other hardware issues. It means simplified onboarding and device management. But most of all, it means you’ll spend less time worrying about IT, and more time building your business.
Microsoft 365 Business Support
Microsoft 365 (also known as Microsoft Office 365) offers productivity power that helps drive the success of reaching your business goals. But properly deploying and managing the suite of applications internally can drain resources from mission-critical tasks. With Microsoft 365 business support services, you can keep your workforce focused on working while we handle the tedious steps involved with deployment, administration, security, and maintenance.
From day-to-day troubleshooting to staying current with security best practices and compliance requirements, managing Microsoft 365 can seem like a full-time job. At Roberts Technology Associates, we have been providing Microsoft 365 consulting and support since its release in 2013, and we have helped hundreds of local businesses use it to improve their efficiency. When IT works for you, you can unleash the full potential of your workforce.
Hardware / Software Support
Device peripherals, such as printers, headsets, mice, and keyboards, need to be kept current and in working condition. Using Roberts Technology provides device support gives you peace of mind knowing that your hardware will continue working.
Software is constantly changing. If your business doesn’t keep up, you could face performance and security vulnerabilities. Outsourcing your desktop support guarantees that you stay current without having to actually worry about staying current.
CyberSecurity Training
How do you know if you’ve covered all your bases when it comes to cybersecurity? Many enterprises opt for sophisticated technological infrastructure for their cybersecurity needs, but the truth is that while infrastructure solutions are very good at preventing certain types of security breaches, even the most sophisticated software on the market can be bypassed by simple human error!
Social engineering is responsible for a large percentage of data breaches worldwide— most estimates put the number at over 90%. With that kind of risk, companies can’t afford to wait until they’ve been compromised to address the threat. Quite literally can’t afford it, as companies are losing millions of dollars annually through cybercrime. That’s why combining security infrastructure with cybersecurity training for employees is a critical component of preventing digital threats within a company.
